Flexible Care

We will tailor our care to your needs. You will be able to choose to use The Birth Company for a single ultrasound scan or consultation, all of your antenatal appointments, or your full maternity care including delivery. However you choose to use the clinic, you will always receive the highest standard of personalised care.

Keeping You Informed

You should be in control of your health. We will keep you fully informed about every aspect of your care. Our experts will always be available to discuss the results of your screening tests or ultrasound scans. However, we won’t push you towards any decisions. We’ll be here to answer your questions and provide advice, but we will always be led by your needs.

Appointments

We will ensure that appointments are available at times that are convenient for you. We can arrange consultations or ultrasound scans in the early mornings, evenings or at weekends if you are unable to visit the clinic during normal working hours. Appointments are also available at short notice when you need to see a doctor or arrange an ultrasound quickly. We also provide longer appointment times so that you can receive the care you need without feeling rushed at all. Having more time with your sonographer can be particularly valuable when you are having a pregnancy ultrasound.

Results

We don’t want you to have to wait around for your results, so we will provide them on the same day whenever we can. If you have to wait for the results of NIPT or other tests, we will ensure that you get them as soon as possible. When you receive your results, you will have the chance to talk to your sonographer or specialist at the clinic. We will ensure that you understand exactly what your results mean and the options that are available to you.

Referrals

You do not need to have a referral from your GP or another doctor to visit the clinic. You can make an appointment directly for a scan or consultation. We can also coordinate your care with other doctors or clinics. We will provide referrals or reports of our results to keep your fertility clinic, GP or other specialists informed. We’ll also email the full results, including scan pictures, to you.

Our Standards

We are registered with the Care Quality Commission (CQC), the independent regulator that oversees all health services in England. The clinic has been thoroughly inspected and found to meet all the required national standards of care.

 

We promise to:

• Always treat you with respect
• Enable you to make informed decisions
• Match our care to your needs and preferences
• Protect you, your health and your personal information
• Provide you with the highest quality care